Shipping policy

ZacPets™ Shipping & Delivery Policy

1. Order Processing Time
All orders are processed and dispatched within 24 to 48 business hours of purchase. You will receive an automated shipping confirmation email with tracking once your order has been dispatched.

2. Estimated Delivery Times
• United States: 4 – 7 Business Days (USPS Express / YunExpress)
• Canada & United Kingdom: 6 – 9 Business Days
• Europe & Australia: 7 – 10 Business Days

3. Order Tracking
Every order includes real-time tracking numbers. You can track your shipment anytime on our Track Your Order page or via USPS.com.

4. Insured Shipping Guarantee
All packages are 100% insured against loss or transit damage. If your package is delayed beyond the guaranteed window, contact us for an immediate free replacement or refund.

5. Contact Information
Email: support@zacpets.com